Join a fast-growing, listed company with a purpose! Fastned owns and operates a network of 300+ fast charging stations across Europe, allowing electric vehicle drivers to charge their cars with 100% green energy in just 15 minutes. Our goal is a European network of 1000 fast charging stations in prime locations, where all-electric vehicles can charge with renewable energy from the sun and wind. We have recently been voted the best charging network in the UK, France, and the Netherlands. If you want to make a difference and work in an informal, international scale-up environment with prospects, read on!

About Product & Engineering
We contribute to our mission by making EV charging joyful, simple, reliable, and as seamless as charging your phone. We build and operate a frictionless digital and physical charging experience that drivers trust, delivered through a scalable, data-driven, and reliable technology platform. Our goal: provide the most reliable and highest-rated fast-charging customer experience, resulting in market leadership and strong financial returns.

The role

We are looking for a Senior Product Manager to lead our Payments team, a key part of our strategy to drive effortless payment and reliable revenue collection. In this role you will play a pivotal role in shaping how our customers pay and how we collect and report revenue for all our payment touchpoints. You will be at the heart of our mission to make charging as easy as possible, ensuring every transaction, whether in-app or on a payment terminal, is seamless, secure, and compliant.

You will lead the product vision and strategy for payments. Your work will directly impact Fastned’s growth and customer satisfaction, as well as our ability to scale across multiple markets. You will also be responsible for ensuring our payment solutions comply with local regulations, including fiscalization and reporting requirements, in the context of the rapidly evolving regulatory landscape.

Your stakeholder landscape spans from other product teams (i.e. those working on consumer apps, commercial proposition and charger connectivity) to Customer Service, Finance, local Country Management, and suppliers of payment terminals (POS), payment service providers (PSP) and compliance solutions.

What you’ll do

• Own the end-to-end payment experience: Define and execute the product strategy for all payment touchpoints, including payment terminals, in-app solutions, fraud prevention and regulatory compliance, ensuring a frictionless payment experience and reliable revenue collection. 

• Drive product roadmap and performance: develop and drive a clear, prioritized product roadmap, aligned with strategy, business goals and customer needs. Monitor and measure payments performance, relentlessly seeking opportunities to improve key metrics such as revenue capture, payment success and dunning success, while reducing manual intervention and errors.

• User-centric product development: develop a deep understanding of user needs, pain points, and behaviors through continuous discovery, experimentation, and delivery. Ensure that user insights drive product decisions, guiding the prioritization, validation, and delivery of solutions that make customers charge at Fastned. Continuously feed user learnings back into the product development lifecycle to create solutions that truly resonate.

• Agile product team collaboration: work side-by-side with developers, testers, and designers within your scrum team and beyond, throughout the discovery and delivery process. Foster a culture of open communication, shared accountability, and rapid iteration. Ensure alignment within the team to deliver high-quality outputs and outcomes that meet user and business needs.

• Stakeholder collaboration: engage closely with key stakeholders, including business partners and other cross-functional teams throughout the product lifecycle. Align on robust, scalable, and innovative proposition solutions. Clearly communicate roadmaps, initiatives, and results to ensure transparency and shared understanding.

• Independent research & experimentation: in collaboration with our UX and Engineering team, design and run research studies and experiments (quantitative and qualitative) to inform product direction and validate hypotheses, iterating quickly based on findings.

• Leverage AI in your craft: rapidly experiment with and apply AI tools to solve business problems, automate processes, and uncover new opportunities. Use AI to analyze datasets, automate reporting, or prototype new features—bringing hands-on experience beyond basic prompting and helping the team learn from your expertise.

• Champion innovation: stay ahead of payment trends and emerging technologies in the EV space and related industries. Proactively identifying opportunities to enhance our offerings and maintain our competitive edge. Be the sparring partner for Finance and commercial Growth teams to inspire and co-create a payment experience that makes customers choose Fastned.